At GadgetsPro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- You may return an item within 30 days of receiving your order.
- Returns are free of charge.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase (order number or receipt) is required for all returns.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons, unless they are defective or damaged upon arrival.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 15 days.
- Refunds will be made using the original payment method.
Exchanges
- If you received a defective or damaged item, we will gladly replace it at no extra cost.
How to Initiate a Return
To start a return, please contact us with your order details:
📧 Email: admin@gadgetspro.co.za
📞 Contact Number: 066 324 2716
Our support team will guide you through the return process.
Late or Missing Refunds
If you haven’t received a refund after 15 days:
- Check with your bank or payment provider.
- If the issue persists, please contact us using the details above.
