At GadgetsPro, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may return an item within 30 days of receiving your order.
• Returns are free of charge.
• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase (order number or receipt) is required for all returns.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons, unless they are defective or damaged upon arrival.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 15 days.
• Refunds will be made using the original payment method.

Exchanges

• If you received a defective or damaged item, we will gladly replace it at no extra cost.

How to Initiate a Return

To start a return, please contact us with your order details:

📧 Email: admin@gadgetspro.co.za
📞 Contact Number: 066 324 2716

Our support team will guide you through the return process.

Late or Missing Refunds

If you haven’t received a refund after 15 days:

• Check with your bank or payment provider.
• If the issue persists, please contact us using the details above.